Symptom
Creating a job in provisioning, after entering all the setup information, click on create job and get a blank white screen, job does not create/save.
Reproducing the Issue
- Go to Provisioning
- Manage Scheduled Jobs
- Create new job
- Setup the job as required
- For the SFTP server address enter it with a https:// followed by the SFTP server (example - https://sftp4.successfactors.com)
- Click on "Create Job"
- Blank screen shows - job does not setup
Cause
The problem here is the SFTP server address. The https:// causes the issue. It is not required in the job setup
Resolution
When entering the SFTP server address, do not put "https://" into it. Just enter the SFTP server address without any "https://"
- prodftp2.successfactors.eu
- sftp4.successfactors.com
- sftp8.successfactors.com
- sftp10.successfactors.com
- sftp012.successfactors.eu
- sftp17.sapsf.com
- sftp18.sapsf.com
- sftp15.sapsf.cn
- sftp16.sapsf.eu
Keywords
Create job blank screen, create job white screen, new job will not save, job setup blank screen , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem
Product
SAP SuccessFactors HCM Suite all versions