2618205 - Ready to Hire is set to NO, and not changing to Yes - Onboarding 1.0

In OCI (OnboardingCandidateInfo) the Ready to Hire is set to "No" however it should be set to "Yes"

SAP SuccessFactors Onboarding 1.0

1. Go to Manage Data
2. Search for OnboardingCandidateInfo
3. Search for the affected Candidate
4. "Ready to Hire" is set to "No"

The following are the possible causes for this issue:

1. Hiring Manager assigned to the candidate is not present in BIZX
2. In case Hiring Manager exists, they do not have permission to see the Candidates in Manage Pending Hire
3. SF Notifications is not active in Super Admin
4. SF Bizx Connection is not active in Super Admin
5. BizX Authentication value is not set correctly for customer Instance in Super Admin
6. Manual Initiation from Onboarding Process Tab
7. Check the candidate status in Manage data-if hired status is yes,then candidate will not appear.
8. Make sure in edit applicant status configuration-one status should be hired and one should be hireable.
9. A database query timed out and was not able to insert a record.

The following are the possible resolution for this issue:

1. Check whether the hiring manager assigned for candidate is available in BIZX . If you see 403 error in theSF_Integration, that means the Hiring Manager of the particular candidate is not available in BizX
2. Check whether that hiring manager has the manage pending hire permission to see the candidate.
3. Generally, SF_Integration in audit trail in status Failed(500 Internal Error).So please check whether in super admin site whether this feature is active.
4. Check whether Bizx Connection is active in super admin site.
5. It should be setted in super admin.For each instance, there will be an authentication value.If this not set, details will not flow to manage pending hires. Account options--type for key auth and value should present.
6. If the activity is created from ONB, (Manual initiation from process tab, and not from RCM, then the flag "EnableExternal ATS-ONB-EC Integration" has to be enabled in BizX provisioning.
7. Please make sure the status of candidate is in ready to hire--Yes and Hire status is-No.
8. Customer may have multiple HIRABLE STATUS HERE, please make sure you have only one.
9. This can be due to unexpected high load on the database server, please check KBA 2829740 for how to proceed).

2829740 - "readyToHire" Field did not Update to "Yes" After New Employee Step due to Database Query Time-out [Integration with BizX] - Onboarding 1.0

OCI, OnboardingCandidateInfo, Read to Hire, set to no, manual initiation, SF, Success, Factors, Onboarding 1.0, OBD, ONB, LOD-SF-OBD, , KBA , LOD-SF-OBD , Onboarding , Problem