Symptom
How to update the username of an inactive user via basic import.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HXM Suite
Resolution
1. Navigate to Admin Center> Import Employee Data
2. Select "More Options..."
3. Select "Process Inactive Employees"
4. Choose the file with Username corrections > import
Obs: The template to be imported, can be downloaded selecting "Download Template" from the dropdown as per image:
See Also
Keywords
Update username, Basic User Import, Inactive user, sf, successfactors, SF , KBA , LOD-SF-PLT , Platform Foundational Capabilities , How To