2618227 - Updating user information of an inactive user through Basic Import

• How to update the username of an inactive user via basic import?
• When working with Employee Import, what is the option in import employee "Process Inactive Employees" used for?
• Changes are not taking effect on the inactive users when a UDF was imported into the system. 

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SAP SuccessFactors HCM Suite

There are two ways to use this: 

• Via Scheduled Job in Provisioning: 

1. 1. Access the user provisioning and go to Manage Scheduled Jobs, search by "Employees Import" and select the job name.
   2. Kindly note Provisioning access is not allowed for customers. Please contact your implementation partner or Product Support to create a new job in Provisioning.
   3. The option "Process inactive Employees" is used to update the changes made for the Inactive users/employees. If is not check all the changes made to inactive employees will not replicate

• Via Employee Import tool in UI
  
  1. Login to your SuccessFactors instance. 
  2. Go to Admin Center then Import Employee Data / Employee Import. 
  3. On Select Entity field, choose Basic Import.
  4. Then click the More Options button to expand a dialog box. 
  5. Check the Process Inactive Employees option.

• The template to be imported can be downloaded selecting "Download Template" from the dropdown as per image: 

Note :

• For simplicity and to prevent validation errors, import the file with only the required columns + the column to be changed like DEFAULT_LANGUAGE for example. The mandatory columns are: Status (keep as inactive, otherwise the user will be activated) and USERID.
• Remove from the file all the columns that are not mandatory and should not be changed. It’s important to note that removing columns from the file will preserve the existing data in those columns, whereas simply deleting the data within the columns will result in its loss.  

KBA 2457516 - How to update Username in SAP SuccessFactors - SAP for Me

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