2618227 - Update Username of an Inactive User through Basic Import

How to update the username of an inactive user via basic import.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HXM Suite

1. Navigate to Admin Center> Import Employee Data

2. Select "More Options..."

3. Select "Process Inactive Employees"

4. Choose the file with Username corrections > import

Obs: The template to be imported, can be downloaded selecting "Download Template" from the dropdown as per image: 

2457516 - How to update Username in SAP SuccessFactors - SAP for Me

Update username, Basic User Import, Inactive user, sf, successfactors, SF , KBA , LOD-SF-PLT , Platform Foundational Capabilities , How To