SAP Knowledge Base Article - Public

2618326 - Upload document panels not available for List B and List C documents - Onboarding 1.0

Symptom

In E-verify process , Initial Verification Step - Document upload panel is not displayed if Document type provided as List B and List C whereas same is shown if List A is selected.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

List B and List C document type is provided during Onboarding step
In E verify process , step 1 : Initial Verification step
While processing panels , there is No Upload Panel to upload List B and List C documents.

Cause

Expected behaviour

Resolution

Partner will have to add a custom panel with upload control in Orientation steps in order to see the document upload panel.

Keywords

List B and List C, List A, Upload Panel missing, E-verify, EV_DocumentUpload , KBA , LOD-SF-OBD-EVF , e-Verify , Problem

Product

SAP SuccessFactors Onboarding