SAP Knowledge Base Article - Public

2618410 - Created By Field is Blank in Shopping Cart


The Created By field is blank in shopping cart X (X refers to shopping cart ID).


SAP Business ByDesign

Reproducing the Issue

  1. Go to Home work center.
  2. Select Self Services Overview.
  3. Select Track My Shopping Carts option.
  4. Search for the shopping cart X.
  5. Open the shopping cart X.

Created By field is blank


You have created the shopping cart through a web service. The user in the web service is a technical user. The Created By field will be filled only if the shopping cart is created by a business user.


This is the expected system behavior.


shopping cart, created by, shopping cart created by, created by field, SC created by, Created by is blank, Created by blank. , KBA , shopping cart , created by , shopping cart created by , created by field , sc created by , created by is blank , created by field blank , AP-REQ , Internal Request Processing , Problem


SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign feature pack 4.0