Symptom
The Created By field is blank in shopping cart X (X refers to shopping cart ID).
Environment
SAP Business ByDesign
Reproducing the Issue
-
Go to Home work center.
- Select Self Services Overview.
- Select Track My Shopping Carts option.
- Search for the shopping cart X.
- Open the shopping cart X.
Created By field is blank
Cause
You have created the shopping cart through a web service. The user in the web service is a technical user. The Created By field will be filled only if the shopping cart is created by a business user.
Resolution
This is the expected system behavior.
Keywords
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