Symptom
You see English language values for Drop Down List Extension Fields on login via another language such as German or Chinese
Environment
SAP Cloud for Customer
Reproducing the Issue
1) Login to System in desired language (for example: German).
2) Suppose that you have added the Extension Field to Service Tickets screen.
3) Navigate to Service -> Tickets.
4) Open any Ticket.
5) Enter Edit Mode.
6) Click Drop Down List menu of the field.
7) You see that the Drop Down List Values appear in English instead of German.
Cause
Language Translations for Code List Values have not been maintained for the Extension Field.
Resolution
1) Login to system.
2) Navigate to Service -> Tickets.
3) Open any Ticket.
4) Enter Adaptation.
5) Edit the field.
6) Navigate to General Data tab.
7) Maintain the list of languages that you require in Screen Texts Table by clicking on Add Row button.
8) Add new values to field by Clicking on Add Row button for List Values.
9) Maintain Translations for each row through Description of List Value.
Keywords
Code List Values, Extension Field translation, no translation for extension field , KBA , no translation for extension field , code list values , extension field translation , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To