SAP Knowledge Base Article - Public

2618710 - Job Layout Mapping with Job Type shows no data - Career Site Builder


  • The job type field is mapped in "Set up Recruiting Marketing Job Field Mapping" and values are populated in the job requisition
  • Yet, when selecting job type as the criterion for CSB job layout mapping, no values appear in the custom layout for job type

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Recruiting
  • SAP SuccessFactors Recruiting Marketing
  • Career Site Builder 
  • CSB job layout mapping feature

Reproducing the Issue

  1. Define job type field in requisition template
  2. Map defined job type field in Admin center/Set up Recruiting Marketing Job Field Mapping
  3. In command Center, under Site Setup/Settings, select Job type in drop down menu in CSB Job Layout Mapping
  4. Populate value in requisition
  5. Post job externally
  6. The populated value appears under the Shifttype field as expected (see KBA on RCM/RMK field mapping in See Also Section)
  7. In the CSB configuration tool, under Layouts/Custom layout though, the values for job type do not appear in the Job Field Mapping drop down menu
  8. Instead, the message: "Not Provisioned" appears. There is also a message to suggest this field type is not available 


The job type CSB layout token does not pick up the imported values


Fixing the Token

With the Unified Data Model (UDM) this issue no longer occurs since the RCM fields and data are accessible directly. For more details see The Career Site Builder Unified Data Model.


To get around this issue in a non UDM enabled system, it is suggested to map an RMK custom field instead of the RMK job type field, using the corresponding custom token for the CSB job layout

See Also

KB article 2557601 Recruiting Integration - RCM-RMK Fields for Job Data Mapping - Recruiting Marketing


SF, success factors, RMK, RCM, CSB job type token, job field mapping, CSB layout token, missing values for job type layout token, missing custom layout values, UDM , KBA , LOD-SF-RMK-CSB , Career Site Builder , LOD-SF-RMK-CSB-LAY , Job Layouts, Email Layouts, Job Alerts Layouts , Problem


SAP SuccessFactors Recruiting all versions