Symptom
When trying to send a sales quote Via E-Mail getting below error message:
E-mail Address is Invalid: Not Listed in Allowed Email Domain.
Reproducing the Issue
-
Go to the Sales work center.
- Select the Sales Quotes view.
- Open Sales quote ABC (ABC represents sales quote id).
- Click on the Actions button.
- Click on Submit button.
The error message "E-mail address is invalid: Not listed in allowed email domain." occurs.
Cause
The domain is not listed as allowed e-mail domain.
Resolution
-
Go to the Sales work center.
- Select the Sales Quotes view.
- Open Sales Quote ABC (ABC represents sales quote id).
- Go to Involved Parties tab.
- Here Party role Sales Unit has e-mail address example@example.com (example@example.com represents e-mail address).
Now follow the below steps:
- Go to the Business Configuration work center.
- Select the Overview view.
- Search for the configuration element E-Mail and Fax Settings and open it.
- Click on the hyperlink E-Mail and Fax Settings.
- Click the Add button in Allowed Sender E-Mail Domains.
- Enter the example.com
- Click the Save and Close button.
You will now be able to send the sales quote via e-mail to any e-mail address with this domain.
See Also
Keywords
Sales Quote, Submit, Error , KBA , error , sales quote , submit , AP-RC-OUT , Output Management , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions