2618962 - LMS: SSO users are asked to login when session expires.

When an SSO user session expires, login page shows up.

Successfactors Learning Management System (LMS)

1. SSO user goes to My Learning and does nothing on the page for about 30 mins.

2. Message below shows up.

3. If user does not click OK within two minutes and then clicks on OK.

4. User will see a pop-up window that session has expired.

5. When user clicks on OK, login page shows up.

This is an expected behavior.

Workaround: Have the SSO users enter the URL to be able to access My Learning again.

https://jira.successfactors.com/browse/COSD-23172

SSO user login page session expired   , KBA , LOD-SF-LMS-SSO , LMS SSO , Problem