SAP Knowledge Base Article - Public

2619208 - Fields are not Visible in Succession Module

Symptom

Some fields are not visible on Talent Search, Succession Org Chart or Matrix Grid Reports, after activating the Read Audit Feature;

Environment

SAP SuccessFactors Succession Management

Reproducing the Issue

  1. Go to Succession > Talent Search or Succession Org Chart or Matrix Grid Reports;
  2. There are missing fields in Basic Information search on Talent Search. Some icons are not showing on Display Options on Succession Org Chart and on Matrix Grid Report, even though they are correctly configured.

Cause

When "Read Audit" feature is enabled, the Succession module will hide sensitive fields from the user interface, APIs and Ad Hoc Reports, instead of generating read audit data for those fields.

Fields marked as sensitive data will not be displayed in the Succession Org Chart Icons, Matrix Grid Report Icons and Filters, in the Talent Cards and in Talent Search. The sensitive fields used by Succession Planning are part of the Employee Profile module, and not central to the Talent Management features.

Resolution

Hidden fields are no longer displayed, at all, on the user interface. In any related reports, the field is included but indicates that no data is available.

The following standard elements are pre-classified as Sensitive Personal data in Employee Profile:

  • Ethnicity;
  • Minority;
  • Ssn.

For additional information on this, access Setting Up and Using Data Protection and Privacy > Sensitive Personal Data Fields.

NOTE: The keyword search in Talent Search does not check for sensitive fields. When configuring keyword search in the data model, we recommend that you do not include any of the fields identified as personal sensitive data.

It is not possible to exclude any of the sensitive fields when Read Audit is switched on - it is all or nothing behavior.

Keywords

Sensitive Data, GDPR, user info elements, EP fields, talent flags, succession icons missing, ethnicity, minority, ssn, Employee profile fields, Read Audit, logreadaccess, logreadaccess = true , KBA , LOD-SF-SCM , Succession Management , LOD-SF-EP , People Profile , LOD-SF-SCM-MXG , Matrix Grid Reports (9 Box) , LOD-SF-SCM-ORG , Succession Org Chart , LOD-SF-SCM-TS , Talent Search , Problem

Product

SAP SuccessFactors Succession & Development all versions