2619439 - In VCS, backup failing with "Can't open a connection to site 'SYB_BACKUP'" - SAP ASE

• In Veritas Cluster Services (VCS), backup failing with "Can't open a connection to site 'SYB_BACKUP'"
• Two ASE servers running on in a VCS a failover pair
• Each server has a physical hostname and ip-address
• Each host has a virtual/floating hostname and ip-address
• ASE dataserver and backupserver's interface contains the floating hostname/ip-addess entries
• Dump fails with following error messages:
  

  Msg 7205, Level 17, State 2:
  Server 'servername', Line 1:
  Can't open a connection to site 'SYB_BACKUP'. See the error log file in the ASE boot directory.
  Msg 7205, Level 18, State 3:
  Server 'servername', Line 1:
  Can't open a connection to site 'SYB_BACKUP'. See the error log file in the ASE boot directory.
  Msg 3220, Level 17, State 1:
  Server 'servername', Line 1:
  Could not establish communication with Backup Server 'SYB_BACKUP'. Please make sure that there is an entry in Sysservers for this server, and that the correct server is running.

• SAP Adaptive Server Enterprise(ASE) all versions
• Veritas Cluster Services (VCS)

Cluster VCS Veritas failover floating ip-address backups backup , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem