SAP Knowledge Base Article - Public

2619477 - Exceeded the maximum number of pages allowed error when running reports

Symptom

Admins do not get the full data when running a report in PDF format and encounters the error message below:

The report exceeded the maximum number of pages allowed (200 pages).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Run a report in the LMS and select PDF as the output format. This can be accomplished on the Administrator site of the LMS by going to:

  1. Reports > search for the required report "Exam Object" (as a sample report)
  2. Select PDF as report format
  3. Run report

Cause

The report exceeded the maximum page count threshold in the LMS.

Resolution

Increase the value for setting pdfMaxPageCount, found in System Admin > Configuration > System Configuration> REPORT_SYSTEM.
Please see screenshot below for reference:

pdfmaxpagecount.png

Keywords

pdfMaxPageCount, report, exceed, maximum number of pages, allowed, pdf, format, page count , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions