Symptom
You want to include employees in an e-mail blast.
Environment
SAP Cloud for Customer
Cause
If the Include Employees box is not checked, employees will not be included.
Resolution
In the E-mail Blasts dialog, set the flag for Include Employees to allow marketing administrators to send e-mail blasts to employees listed in a target group. When you select this flag, the e-mail blast that will be sent out includes target group members (accounts, individual customers, contacts, etc) as well as the employees listed under the Employees tab screen.
See Also
SAP Administrator Guide - Configuring Target Groups
Keywords
Include Employees, E-mail Blasts, Target Groups, Mass, notification , KBA , csg_q , LOD-CRM-ELM , Email Blast , LOD-CRM-MKT-TG , Target Groups , How To