SAP Knowledge Base Article - Public

2619556 - Change Information in I9 for Completed Activities - Onboarding 1.0


How to change candidate information (first name, last name) when I9 is already completed.


SAP SuccessFactors Onboarding 1.0


Onboarding system don't accept to do changes for activities already completed.

As workaround, customer/partner/professional service can manually do changes and then update the values, therefore, need to print the forms, manually update the information and then upload this via Document Center.


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SAP SuccessFactors Onboarding all versions