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SAP Knowledge Base Article - PublicSymptom
How to change candidate information (first name, last name) when I9 is already completed.
Environment
SAP SuccessFactors Onboarding 1.0
Resolution
Onboarding system don't accept to do changes for activities already completed.
As workaround, customer/partner/professional service can manually do changes and then update the values, therefore, need to print the forms, manually update the information and then upload this via Document Center.
Keywords
OBD, Onboarding 1.0, I9, name change, I9 section 3, change name i9, document center, correct data, how to , KBA , LOD-SF-OBD , Onboarding , How To
Product
SAP SuccessFactors Onboarding all versions
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