Symptom
In a workflow there are some users in the Approver step and also in the CC role. Instead of a separate mail to each users, is it possible to have a single mail with approvers in To and CC roles in CC of the email?
Environment
SAP SuccessFactors Employee Central - Workflows
Cause
There is no functionality in the system that can achieve this.
Resolution
If this is a functionality which your organisation needs, please submit an enhancement request to have this functionality considered within future development cycles.
Keywords
Workflow,Email, cc notification, notification, workflow notifications, approver, single notification, approver, roles , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Product Enhancement