SAP Knowledge Base Article - Public

2620217 - Consolidated Single Workflow Email Notification for Approver and CC Roles

Symptom

In a workflow there are some users in the Approver step and also in the CC role. Instead of a separate mail to each users, is it possible to have a single mail with approvers in To and CC roles in CC of the email?

Environment

SAP SuccessFactors Employee Central - Workflows

Cause

There is no functionality in the system that can achieve this.

Resolution

If this is a functionality which your organisation needs, please submit an enhancement request to have this functionality considered within future development cycles.

Keywords

Workflow,Email, cc notification, notification, workflow notifications, approver, single notification, approver, roles , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions