SAP Knowledge Base Article - Preview

2620650 - Changing the e-mail ias@notifications.sap.com (notification@sapnetworkmail.com) in Identity Authentication

Symptom

When a user requests to reset their password in an Identity Authentication tenant, they receive an e-mail from "notification@sapnetworkmail.com" (as of Sep 29, 2021 - SAP IAS No Reply <ias@notifications.sap.com>, as of Mar 15, 2023 - SAP Cloud Identity Services No Reply <ias@notifications.sap.com>).

There is a need to change this e-mail to another sender/server. Identity Authentication provides also the possibility to configure custom mail server for the application processes e-mails.


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Environment

SAP Cloud Identity Services - Identity Authentication

Product

Identity Authentication 1.0

Keywords

notification, sapnetworkmail, e-mail, email, mail, sci, cloud identity, ias, ias@notifications.sap.com, mail server, SMTP, custom sender, from address, noreply, notification email, sender configuration , KBA , BC-IAM-IDS , Identity Authentication Service , How To

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