SAP Knowledge Base Article - Preview

2620732 - Ticket UI Have 3 Different Fields For Customer With Different Value Help Lists

Symptom

In the Ticket UI, there are 3 different fields available for Customer: Customer, Account and Individual Customer. They all have different OVS (Object Value Search).


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Environment

SAP Hybris Cloud For Customer

Product

SAP Cloud for Customer add-ins 1802

Keywords

Ticket, Customer , KBA , LOD-CRM-ACC , Account , Problem

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