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SAP Knowledge Base Article - PreviewSymptom
You have completed the configuration for the Snap Engage function, but you cannot see the Insert: Chat URL hyperlink in tickets.
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Product
SAP Cloud for Customer add-ins 1802 ; SAP Hybris Cloud for Customer add-ins 1702
Keywords
Snap Chat, URL Hyperlink on chat , KBA , LOD-CRM-SC-CHA , Chat , Problem
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