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2620803 - Unable to save job using Promotion Management in BI 4.x

Symptom

  • Create an LCMBIAR file using either the Promotion Management Wizard (PMW) or the Life Cycle Management Command Line Interface (LCM CLI) tool. It will end with the "Unable to save job" error.
  • The following error message was recorded in PMW and LCM CLI traces:
    • |Fatal|  | | |PromotionManagementWizard| 3120| 334|ModalContext    | ||||||||||||||||||||com.businessobjects.lcm.utilities.LCMLogger||A general exception occurred in Promotion management. Please refer to the stack trace for more information.(PRS 00022)com.crystaldecisions.sdk.exception.SDKServerException: File frs://Input/a_180/015/000/4020/lcm.global.config-guid[3d493a50-dd70-4260-92cb-712d0befa0131].properties not found on File Repository Server.
      cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
      detail:File frs://Input/a_180/015/000/4020/lcm.global.config-guid[3d493a50-dd70-4260-92cb-712d0befa0131].properties not found on File Repository Server.
  • Or error: [isThresholdMet] server 'ServerName.AdaptiveJobServer' is stopped


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Environment

  • SAP BusinessObjects Business Intelligence BI 4.x
  • All supported operating systems

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Promotion, LCM CLI, migration, PMW, Unable, save, job, LCMBIAR, BI4, BI 4, IFRS, File Store, global, properties, Input, GUID, adaptive job server, (PRS 00022) , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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