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SAP Knowledge Base Article - PreviewSymptom
The Computer Telephone Integration (CTI) Adapter that allows the communication between Cloud for Customer and a soft phone is not supported on Mac.
Please see also help center article SAP Cloud for Customer System and Software Requirements.
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Product
SAP Cloud for Customer add-ins 1802 ; SAP Hybris Cloud for Customer add-ins 1711
Keywords
CTI on MAC , KBA , LOD-CRM-LA , Live Activity , Problem
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