Symptom
When creating a new Workflow Rule, the Status field is not available for selection for the Business Object Assignment.
Environment
SAP Hybris Cloud for Customer
Reproducing the Issue
-
Go to the Administrator work center.
- Go to the Workflow Rules view.
- Select the New button.
- In the Business Object field, select the value Assignment.
- Choose a value in the Timing field.
- Go to the Define Conditions tab.
- Select Add Group.
- The Status field is not available for selection.
Cause
The field is called Assignment External Status Code.
Resolution
When creating a Workflow Rule with the Business Object Assignment, the Status field is called Assignment External Status Code.
Keywords
Administrator, Assignment, Workflow Rule, Status field , KBA , administrator , assignment , workflow rule , status field , LOD-CRM-PM-SRV , C4C Product Management - Service , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions