Symptom
- You were previously using SAP BusinessObjects BI platform support tool 2.0 without issue
- You have downloaded SAP BusinessObjects BI platform support tool 2.1 and installed it on your client but the application does not launch when running BISupportTool64.bat
- In some scenarios, the following error is given:
BISupportTool.exe
Windows cannot find 'BISupportTool.exe'. Make sure you typed the name correctly, and then try again.
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Environment
SAP BusinessObjects BI platform support tool 2.1
Product
SAP BusinessObjects BI support tool 2.1
Keywords
BIPST, crash, failed, fail, starting, disappear, memory, upgraded, batch, bat, file, prefs, supportability, monitoring , KBA , BI-BIP-ST , Support Tool , Bug Filed
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