SAP Knowledge Base Article - Public

2621492 - Job Info Record is not delimited during incremental Import

Symptom

  • Job Info Imports are not delimiting properly
  • Job Info record for a user has 2 end dates that are 12/31/9999, and this is causing application errors when looking at users Job Info History & Employment details

Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central

Reproducing the Issue

  1. Create a Job Info Import using these fields
    • user-id
    • start-date
    • end-date
    • seq-number
    • payScaleLevelEntryDate
    • payScaleLevel
    • Operation
  2. Import the file into the system as an Incremental Import

Result:

  • Navigate to the user
  • Load the 'Employment Details'
  • Recieve an Application Error

Resolution

This specific issue was resolved in previous releases, however if there is an issue where multiple end-dates are set as 12/31/9999 in either Job Information or Compensation Information, please run the following checks via the Check Tool:

  • CompensationMultipleHighDate
  • JobInfoMultipleHighDate

For additional details regarding these checks and how to fix these types of data issues, please review Check Tool: Employee Central Core: HighDate checks return errors

See Also

  • 2764253 - Check Tool: Employee Central Core: HighDate checks return errors
  • 2413486 - Correct or Update Compensation Information record via Import in Full Purge mode
  • 2494885 - Correct or Update Pay Component Recurring or Pay Component Non Recurring Information record via Import in Full Purge mode
  • 2489526 - Correct or Update Job Relationships Information record via Import in Full Purge mode
  • 2317955 - Correct or Remove Job Information record via Import in Full Purge mode

Keywords

ECT-94371, PTCH-27508, JobInfo Import, SFEC, SF EC, SFSF, success factors, 8f9cf211e6e67a74ac3b0787ca986e4d2138b9ba , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , Problem

Product

SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors HCM Core 1802