SAP Knowledge Base Article - Public

2621604 - The Direct Customer Acceptance Checkbox is Read-Only For Custom Document Types


The Direct Customer Acceptance checkbox is read only for custom sales quote document types in Fine-Tuning.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Select Open Activity List.
  4. Go to the Fine-Tuning tab.
  5. Open the Sales Quotes Activity.
  6. Select Maintain Document Types.
  7. You can see that the Direct Customer Acceptance checkbox is read only.


For any given custom document type, if you enable the flag Replication then the flag for Direct Customer Acceptance will be automatically enabled.


Once the Replication flag has been enabled, the Direct Customer acceptance cannot be edited.


Sales Quote, Direct Customer Acceptance, Replication , KBA , business configuration , replication flag , fine-tuning , direct customer acceptance , document types , sales quote , LOD-LE-CQP , Customer Quote Processing , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions