SAP Knowledge Base Article - Public

2621791 - How to add Personal Information Portlet Help Text

Symptom

This KBA covers how to show the help text when viewing the personal information portlet

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central

Cause

  • The handbook needs to be updated
  • There are two different Portlet ID's for this portlet
  • PERSON_INFORMATION - appears within the portlet in edit mode - bottom bar of the portlet.

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PERSONAL_INFORMATION - appears on viewing the portlet beside the personal information portlet name.

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Resolution

  1. Create a new EC help text with the external code PERSONAL_INFORMATION and PERSON_INFORMATION
  2. Follow this part of the handbook for steps to create EC help text for Personal Information Block
  3. It should look like this:

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  4. For other portlets/blocks please follow this page of handbook: Employee Central Blocks that Support Custom Help 

See Also

User Assistance Documentation:

Employee Central Blocks that Support Custom Help 

Adding Custom Help to Employee Central Blocks

Keywords

EC Help Text, Personal Information, People Profile, KM-2676, help text, Success Factors, mobile, Adding Custom Help to Employee Central Blocks,?ECT-82603 , KBA , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions