Symptom
Partner Contacts are not synced from Microsoft Outlook to C4C system, although the option is maintained in the SAP Hybris Cloud for Customer Add-In for Microsoft Outlook settings.
Environment
SAP Hybris Cloud for Customer Add-In for Microsoft Outlook
Cause
This feature is part of industry verticals (HiTech) which has been deprecated and is no longer supported.
Resolution
These options will no longer be available and fully removed in the upcoming releases of the SAP Hybris Cloud for Customer Add-In for Microsoft Outlook.
See Also
Keywords
microsoft; outlook; addin; add-in; add in; sync; partner; contacts; hitech; hi-tech; hi tech; microsoft,addin,outlook,add-in,add in,sync,partner,contacts,hitech,hi-tech,hi tech , KBA , LOD-CRM-GW-OUT , Outlook , Product Enhancement
SAP Knowledge Base Article - Public