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SAP Knowledge Base Article - PreviewSymptom
When you go to the Related Items facet inside and E-mail on the Activities work center, only the first e-mail associated to a Ticket shows the Ticket in the Related Items facet.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
E-mail; Related Items; Activities; First; Follow-Up Items; , KBA , LOD-CRM-ACT , Activities , How To
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