Symptom
The organizational data you edited in a Deal Registration is not saved by the system.
Environment
SAP HYBRIS CLOUD FOR CUSTOMER
Reproducing the Issue
Prerequisite: You created a Deal Registration object, and it reached the status Accepted or Submitted.
-
Go to the Sales workcenter.
- Go to the Deal Registration view.
- Open the accepted or submitted Deal Registration.
- Click Edit.
- Update the Sales Unit field.
- Hit save.
The update was not successful. The Deal Reg. gets saved with the previously entered data.
Cause
Fields like Sales Unit become read-only when a Deal Registration reaches the status Accepted or Submitted, hence they cannot be changed.
Resolution
This is the expected system behavior.
Keywords
Deal Reg, Deal Registration, Submitted, Accepted, Deal Reg Status. , KBA , LOD-CRM-PRT-DR , Deal Registration , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions