SAP Knowledge Base Article - Public

2622500 - User has no files available to download on Report Distributor


  • User is not able to download the report from the Report distributor.
  • User does not have the report available.



SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Reporting
  2. View Schedules
  3. Switch to Legacy Report Distributor Tool
  4. Job Status Step
  5. Under Download column click plus sign to view available files


This is caused because the report was ran by another user and not this one.


This is an expected behavior. It is required for this user to add this report to the Report Distributor and run it for the other user.

This is the expected behavior even when the users are configured in the Recipient tab, since this option just works if the bundle destination is Email.

See Also

2317668 - What is a Report Distributor


Report Distributor - Files not available , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , Problem


SAP SuccessFactors HXM Suite all versions