SAP Knowledge Base Article - Public

2622505 - Application Error When Trying to Approve a Rehire fingerprint=ff2b7f3729f864705ed5083390ba9d66094d0444

Symptom

When the approver of a workflow is trying to approve a rehire of an employee,  they receive an application error which includes the fingerprintID=ff2b7f3729f864705ed5083390ba9d66094d0444

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central - Rehire
  • SAP SuccessFactors Employee Central - Workflows
  • SAP SuccessFactors Employee Central - Payment Information

Reproducing the Issue

  1. Login as the employee that is the approver. 
  2. Navigate to the to-do request tile and approve the rehire workflow for the employee
  3. The application error is given with the fingerprint ID=ff2b7f3729f864705ed5083390ba9d66094d0444

Cause

This is a configuration issue within the payment information UI has layout set to grid.

Resolution

  1.  Navigate to manage configuration UI
  2.  Select the payment information UI> edit properties of the Child Object section.EDIT PROPERTIES.png
  3. Layout needs to be set to Form and not GRID

LAYOUT FORM.png

See Also

Product Support please see internal memeo for further info.

Keywords

fingerprint ID=ff2b7f3729f864705ed5083390ba9d66094d0444, Rehire, Workflow, Application error, Payment Ui, Layout, Form, Grid, Approve workflow, trackerOFCompositeChild, trackerOFComposite , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions