SAP Knowledge Base Article - Public

2622600 - Lumira Discovery Document with Multiple Stories Crashes - "An error caused the program to stop working correctly. Discovery will close the document"

Symptom

  • Opening the document crashes with error message "An error caused the program to stop working correctly. Discovery will close the document"
  • Switching to another story crashes the document with the same message
  • Errors in the logs like
    • com.sap.ip.bi.base.service.connection.impl.ConnectionException: No connection factory found for type LUM_8C6D99F180B3C1B80C2CDCDDF3E90EF5/VELOCITY.
    • com.sap.ip.bi.base.exception.BIBaseRuntimeException: The status of "QUERY_DATA_SOURCE" "DS_20" may only change during command processing
    • com.sap.ip.bi.base.exception.BIBaseRuntimeException: Error in triggering the event "apps.state_changed"
    • com.sap.ip.bi.base.exception.BIBaseRuntimeException: Error while generating HTML

Environment

  •  Lumira Discovery 2.1 SP0

Reproducing the Issue

Workflow 1

  1. Create a Discovery Document
  2. Add another Story
  3. Edit the data source
  4. Make and apply a change
  5. Switch between stories

Workflow 2

  1. Create a Discovery Document
  2. Add another Story
  3. Create a dimensional hierarchy
  4. Switch between stories

Workflow 3

  1. Save a document with any story except for the first after performing workflow 1 or 2
  2. Close the report
  3. The report now errors out whenever it is opened

Resolution

  • This issue was resolved in 2.1 SP01
  • Documents that were unopenable on 2.1 SP0 can be opened on 2.1 SP01

Keywords

more than one 1 equal to 2 open lum dis 2.0 2.x crash cannot can't , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem

Product

SAP Lumira, desktop edition 1.0