SAP Knowledge Base Article - Public

2622605 - LMS: Missing Countries in Native User Data Retention APM


  •  Not all countries are listed in Native User Data Retention APM


SAP Successfactors Learning Management System (LMS)

Reproducing the Issue

  1. Go to References > Geography > Countries > Search. Take note of the total records.
  2. Go to System Admin > Automatic Processes. Observe that the list of countries in 'User Country' is less.


This is an expected behavior.

Only countries that have users assigned to them will be in the list.

See Also

2619585 - User Data Removal in SAP SuccessFactors Learning - User Assistance Documentation Links


contry, countries, Native User Data Retention APM, purge, learning, LMS , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem


SAP SuccessFactors Learning all versions