SAP Knowledge Base Article - Public

2622693 - Error Accessing the Job Posting Tab - Recruiting Management

Symptom

When you are accessing the Job Posting tab on the Job Requisition an Application Error shows up.

Environment

BizX b1802

Recruiting Management

  • Job Posting - Job Requisition

Reproducing the Issue

  1. Log into the instance with a recruiter
  2. Go to Recruiting
  3. Select a Open Job Requisition
  4. Click in Job Posting
  5. Error is returned as in the example below:

errorId=5d8bde0c-3fcb-45c5-8c69-4c15c32ad89e, fingerprint=96cbbc6e4f3701428117b224835287df240895e2, timestamp=2018-03-14T16:20:38.577-0400, server=104sc4bcf04t,

Cause

This error is a result of the b1802 release in preview.

Resolution

The permanent solution is currently in process by our Software Engineering team.

There is workaround solution, that is to add an Agency in the instance, which is going to make the error to stop to occur until there is a permanent solution released by the Software Engineering team.

Workaround Solution:

  1. Go to Admin Center
  2. Search for Set up Agency Access
  3. Create a new Dummy Agency if you don't have one and save it

KBA.png

This is going to make the error stop to appear in the screen.

See Also

 https://launchpad.support.sap.com/#/notes/2342261

Keywords

Job Posting Tab, Job Requisition, b1802, Application Error; fingerprint=96cbbc6e4f3701428117b224835287df240895e2; 96cbbc6e4f3701428117b224835287df240895e2 , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting 1802