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2622710 - HTTP or HTTPS sessions time out - SAP Solution Manager 7.1 and 7.2

Symptom

Some transactions or Solution Manager functions timeout in the browser if no changes within a short time period. For example transaction SOLMAN_SETUP, SM_WORKCENTER, or LMDB and so on. It's possible to raise the time out value.

Errors:
500 SAP Internal System Error
Error: Back-end session was closed after timeout (termination: ERROR_MESSAGE_STATE)

time out error.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Solution Manager 7.1
SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

IE, security session, System Monitoring, SOAMANAGER, time out, 500 SAP Internal System Error , KBA , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , BC-CST-DP , Dispatcher, Task Handler , Problem

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