SAP Knowledge Base Article - Preview

2622739 - Asynchronous Task is Completed with Error when Candidate and Translator Email is Identical - Onboarding 1.0 [DocuSign] [US I-9]

Symptom

When candidate tries to sign forms in New Employee Step, one of below error shows.

  • Processing Files 0%
  • Asynchronous task is completed with error
  • The specified envelope has duplicate recipients
  • An error occurred while executing DocuSignUploadAsyncTask
  • Can't create envelope


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Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Product

SAP SuccessFactors Onboarding all versions

Keywords

SAP SuccessFactors, Onboarding, Help, Assistance, Incorrect User Handling, Error, Duplicate E-Mail, Translator Email, Candidate E-Mail, DocuSignUploadAsyncTask#sfobdproblem,#sfobduserhandling,#sfobddocusign , KBA , LOD-SF-OBD-DSN , DocuSign , Problem

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