Symptom
Admin is unable to import content. Error message is being displayed "At least one of the files selected is more than the maximum file size allowed" and File size error.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Log into HCM >
- Navigate to Learning Administration >
- At Content > Import Content >
- Select 'Add New Content' >
- Select the content file to be uploaded and the error happens.
Cause
The content selected is bigger than the maximum file size allowed.
Resolution
The content file size property can be edited at System Administration > Configuration > System Configuration > CONTENT IMPORT > maximumFileSizeKB.
Please note that the above setting is different from the one located at System Administration > Configuration > System Configuration > LMS_ADMIN > fileUploadMaxSize.
This allows content to have a higher or lower size limit than other content in the application like thumbnails or QuickGuide photos.
See Also
- KBA 2256194 - Import Content Tool - Failed
- KBA 2294748 - How to increase the size of the content import and timeout settings
- KBA 2416189 - How to setup and use iContent with SuccessFactors Learning
- SAP Help Portal | Edit CONTENT IMPORT
- SAP Help Portal | Configuring Attachment Logic and Limits in SAP SuccessFactors Learning
Keywords
sf, sfsf, file, size, error, maximumFileSizeKB, fileUploadMaxSize, maximum, import, content, tool, failure, At least one of the files selected is more than the maximum file size allowed , KBA , LOD-SF-LMS-CNT , Content , Problem
SAP Knowledge Base Article - Public