SAP Knowledge Base Article - Public

2622763 - File size error when importing content

Symptom

Admin is unable to import content. Error message is being displayed "At least one of the files selectes is more than the maximum file size allowed" and File size error.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Content> Import Content > Add New Content
  2. Select the content file to be uploaded.

    filesize error.png

Cause

The maximum file size is not allowed and admin needs to make changes on the configuration.

Resolution

There are two locations to set the maximum upload file size:

  1. For the content file size the property lies in System Administration > Configuration > System Configuration > CONTENT IMPORT

    Please check for the property maximumFileSize.
  2. There is a property which takes case of the maximum upload file size anywhere in the LMS, that property also needs to be changed. There is a 16 character limit to this setting. The property lies in System Administration > Configuration > System Configuration > LMS_ADMIN

    Please check for the property fileUploadMaxSize

See Also

2341674 - Unable to upload online course content (

Keywords

file size error, maximumFileSize, fileUploadMaxSize, maximum file size, one of the files selected, , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions