SAP Knowledge Base Article - Public

2622840 - How to see Counted User Overview in SAP Cloud for Customer (C4C)

Symptom

How to see Counted User Overview.

Environment

SAP Cloud for Customer

Resolution

Follow the below steps to see Counted Users details:

  1. Go to the Service Control Center work center.
  2. Go to the User Subscriptions view.
  3. Click on Counted User overview.
  4. Which will provide below details:

a. User Subscription and Counted User (As on Date)

b. Usage Overview

Keywords

Counted Users, License Consumed Users, User License Type. , KBA , LOD-CRM-ADM , Administration UI , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions