SAP Knowledge Base Article - Public

2622956 - originatorName error when trying to publish a job requisition template in Manage Templates


You receive an error message when trying to publish a template in Manage Templates - "An element with the identifier "originatorName" must appear in the document"

originatorName error 2.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Make a change to any field in the job requisition template in Admin Centre - Manage Templates
  2. Click 'Done'
  3. Click 'Publish'
  4. Changes not saved - error appears for originatorName field


orginatorName has been configured in the XML as a mobile field, but has not been designated a mobile field in Manage Templates


  1. Make sure the 'originator' field has been correctly configured in Manage Templates
  2. Admin Centre - Manage Templates - Mobile fields defined
  3. Find and Check 'originator' field
  4. Done

Originator Mobile Field.png


Warning, Standard Operator Field, Field-ID   , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions