2622987 - Sales Order Line Item Service- Time and Material is Still in Process.

Your Sales Order was fully delivered and invoiced. However, the status of the Sales Order is still in process because the line item with item type Service- Time and Material is still in process.

SAP Business ByDesign

1. Go to the Sales Orders Work Centre.
2. Go to the Sales Orders View.
3. Show All Orders and enter XXX in the Find Field. (XXX represents the ID of the Sales Order).
4. Navigate to the Items Tab.
5. Select line item YYY (YYY represents the ID of the line item).

You can see that the delivery status of the line item is still in process.

• Check the related Service Confirmation of the line item.
• In the Service Confirmation, click the Release button and you can see that the service confirmation was Released Without Order Completion. The option Release With order Completion is still enabled.

1. Go to the Sales Orders Work Centre.
2. Go to the Sales Orders View.
3. Show All Orders and enter XXX in the Find Field.
4. Navigate to the Items Tab.
5. Select line item YYY.
6. Click Conmplete Execution.

This operation completes the line item.

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