SAP Knowledge Base Article - Preview

2623040 - Ticket Routing Rules for Employee Support Do Not Assign Team

Symptom

Ticket Routing Rules for Employee Support do not assign a team to a ticket.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket Routing Rules, Employee Support, Team, Tickets, Role Code, Service and Support Team , KBA , team , ticket routing rules , employee support , tickets , LOD-CRM-SRP , Service Request Processing , Problem

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