Symptom
How to make maintenance plans visible on the Contracts interface.
Environment
SAP Hybris Cloud for Customer
Cause
This is the expected system behavior.
Resolution
- Go to the Installed Base work centre.
- Select the Maintenance Plans view.
- Open a maintenance plan.
- Select the Maintenance Items facet.
- Add a product or installation point.
- Add the contract id in the Contract ID field.
- Save the changes.
- Go to the Contracts work centre.
- Select the Contracts view.
- Open the relevant contract.
- Select the Maintenance Plan facet
You can see that the relevant maintenance plan is displayed now.
Keywords
Contract, Maintenance Plan, Maintenance Items. , KBA , contract , maintenance plan , maintenance items , LOD-CRM-MPL , Maintenance Plan Processing , LOD-LE-COP-SRV , Service Contract , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions