2623253 - SAP Trial Product Support

• Who to contact for SAP Trial Product Support?

There is no central team who support SAP Trial Products.

In the initial email you receive when signing up for your Trial Product you will be advised on who to contact to receive support.

Different Trial Products will have different support options:

Basic Trials

• Review initial email
• Support provided through an email address or by creating a case

Products:

Artificial Intelligence	Generative AI Hub
Data and Analytics	SAP Analytics Cloud
	SAP Business Data Cloud
	SAP Datasphere
	SAP HANA Cloud
Business Technology Platform	SAP Build
	SAP Build Apps
	SAP Build Code
	SAP Build Process Automation
	SAP Build Work Zone
	SAP Integration Suite

Email: sapbasictrial@sap.com

Advanced Trials

• Review initial email
• Support determined by product

Products:

Cloud ERP	SAP Cloud ERP
Human Capital Management	SAP SuccessFactors HCM
Supply Chain Management	SAP Asset Performance Management
	SAP Integrated Product Development
	SAP Project and Resource Management
	SAP Returnable Packaging Management
CRM and Customer Experience	SAP Event Ticketing
	SAP Sales Cloud
	SAP Service Cloud
Industries	SAP E-Mobility
	SAP Sports One
	SAP S/4 HANA Cloud Public Edition, public sector
Sustainability Management	SAP Green Token
	SAP Responsible Design and Production
	SAP Sustainability Control Tower
	SAP Sustainability Data Exchange
	SAP Sustainability Footprint Management
Financial Management	SAP Self-Billing Cockpit
Spend Management	SAP Ariba Buying Guided Buying
	SAP Ariba Procurement Planning

Email: SAPTrialSupport@sap.com

Developer Trials

• Review initial email for support options

Free Tier Trials

• Supported by the SAP Store
• Refer to SAP Community for support also
  
  

Trials received from Account Owner

Occasionally Account Owners may advise and give access to trial products. In this case please create a case with our Product Experts for assistance.

Your S-user ID must have the necessary authorisations assigned to create a case.

Software free trials

Free trial, trial product, trial version, 30 days trial, trial instance, support, technical assistance, technical support , KBA , XX-SER , Service Messages , How To

SAP Crystal Reports all versions ; SAP S/4HANA Cloud Public Edition all versions