Symptom
- You have obtained an SAP Trial product and face issues with the installation or usage
- You need support / technical assistance on an SAP Trial product
- Who to contact for SAP Trial Product Support?
Cause
There is no central team to support SAP Trial Products. Support will be given via the Trial Product's SAP Community page
Resolution
SAP Trial Product |
Who to Contact |
SAP Integration Suite and SAP Extension Suite f.k.a SAP Cloud Platform |
Email: SAPCPTrialSupport@sap.com You find additional information about the support channels here: In order to buy a consumption-based SAP Cloud Platform plan, please contact your SAP sales Representative or Partner Manager. If you want to create an estimate beforehand, you can use our Estimator tool: https://discovery-center.cloud.sap/estimator/?commercialModel=btpea |
SAP S/4HANA Cloud Public Edition (Public Edition)
|
Please check the FAQ-Section on the bottom of the trial site: https://www.sap.com/products/erp/s4hana/trial.html Or contact us via the SAP S/4HANA Cloud Public Edition Trial Support Mailbox: saptrialsupport@sap.com |
SAP S/4HANA Cloud Public Edition (Private Edition/OnPrem) |
Please check the blogs and step-by-step document linked on the trial site: Trial site: https://www.sap.com/products/erp/s4hana-private-edition/trial.html Step-by-Step-Guide: https://www.sap.com/documents/2019/04/4276422b-487d-0010-87a3-c30de2ffd8ff.html Support for the 30-day trial: Browse the SAP Community for SAP CAL: https://pages.community.sap.com/topics/cloud-appliance-library or directly ask a question : https://community.sap.com/t5/c-khhcw49343/SAP+Cloud+Appliance+Library/pd-p/67837800100800004473 |
SAP Business Technology Platform |
Visit our SAP Community where you can post your question: https://community.sap.com/topics/business-technology-platform Or contact the team via email at SAPBTPTrialSupport@sap.com |
SAP Sports One
|
Visit our SAP Community where you can post your question: https://community.sap.com/topics/sports-entertainment |
SAP Innovation Management |
Visit our SAP Community where you can post your question: https://community.sap.com/t5/c-khhcw49343/SAP+Innovation+Management/pd-p/67837800100800007096 |
SAP Event Ticketing |
Review: https://www.sap.com/products/crm/event-ticketing.html |
SAP Rural Sourcing Management Trial |
Visit our SAP Community where you can post your question: https://community.sap.com/t5/c-khhcw49343/SAP+Sourcing+and+SAP+Contract+Lifecycle+Management/pd-p/01200314690800000204 |
SAP Analytics Cloud |
Review https://www.sap.com/products/cloud-analytics.html and contact the team: http://discover.sapanalytics.cloud/pdpcontact-us/ Email: sales@sap.com Or visit our SAP Community where you can post your question: https://community.sap.com/topics/cloud-analytics |
Business Objects |
Visit our SAP Community where you can post your question: https://community.sap.com/t5/c-khhcw49343/SAP+BusinessObjects+Dashboards/pd-p/01200314690800000342 |
ByDesign
|
|
SAP Predictive Analytics |
Review: https://blogs.sap.com/2017/08/03/sap-predictive-analytics-getting-started/ |
HANA Express |
Visit our SAP Community where you can post your question: https://community.sap.com/topics/hana |
Crystal Products (Crystal Reports and Crystal Server) |
Visit our SAP Community where you can post your question: https://www.sap.com/community/topic/crystal-reports.html Alternatively, you can email SAPdigitaldeals@sap.com For the initial Trial registration: Crystal Reports Trial Registration - https://www.sap.com/registration/trial.7a8b1d4b-079e-4a2c-aee3-13d9218868ef.html Crystal Server Trial Registration - https://www.sap.com/registration/trial.bdbde30e-f31d-4d71-b179-58f3888010ed.html |
SAP ADS |
Visit our SAP Community where you can post your question: https://community.sap.com/t5/c-khhcw49343/SAP+Forms+service+by+Adobe/pd-p/73555000100800000066 |
SAP Power Designer |
Review: https://help.sap.com/docs/SAP_POWERDESIGNER Visit our SAP Community where you can post your question: https://www.sap.com/community/topic/powerdesigner.html |
Cloud Appliance Library |
|
SAP Lumira Discovery |
Email: customercare.lumira@sap.com |
SAP Data Warehouse Cloud |
Visit our SAP Community where you can post your question: https://community.sap.com/topics/data-warehouse-cloud |
SAP Datasphere |
Visit our SAP Community where you can post your question: https://pages.community.sap.com/topics/datasphere |
SAP Data Intelligence Cloud |
Visit our SAP Community where you can post your question: https://pages.community.sap.com/topics/data-intelligence |
SAP HANA Cloud |
Visit our SAP Community where you can post your question: https://pages.community.sap.com/topics/hana/cloud |
SAP Service Cloud |
Support Mailbox for this trial system : saptrialsupport@sap.com |
SAP Sales Cloud | Support Mailbox for this trial system : saptrialsupport@sap.com |
SAP Cloud for Energy | Support Mailbox for this trial system : saptrialsupport@sap.com |
SAP E-Mobility |
Support Mailbox for this trial system : saptrialsupport@sap.com |
SAP S/4 HANA Utilities | Support Mailbox for this trial system : saptrialsupport@sap.com |
SAP Product Lifecycle Management | Support Mailbox for this trial system : saptrialsupport@sap.com |
SAP Returnable Packaging Management | Support Mailbox for this trial system : saptrialsupport@sap.com |
SAP Cloud for Projects | Support Mailbox for this trial system : saptrialsupport@sap.com |
If your Trial Product does not appear on the list above, please review the forum on SAP Community: https://www.sap.com/community.html and create a new post, if needed.
In SAP Community, you can review the Product's information page and add posts for fellow users of the product to add their suggestions and answers. The forums in SAP Community are also moderated by SAP Product Support engineers.
To access the SAP Community you will need an SAP Universal ID. More information on this can be found here.
See Also
Keywords
Free trial, trial product, trial version, 30 days trial, trial instance, support, technical assistance, technical support , KBA , XX-SER , Service Messages , How To
Product
Attachments
RE Re Ready to get started with SAP Analytics Cloud - Ticket Number 1000405355.msg |
2_RE Re Ready to get started with SAP Analytics Cloud - Ticket Number 1000405355.msg |