Symptom
You are trying to release a Credit Memo, but you are facing a dump.
Environment
SAP Business ByDesign
Reproducing the Issue
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Go to the Customer Invoicing work center.
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Select the Invoice Document view.
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Search for the Credit Memo ABC (ABC represents your Credit Memo ID).
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Click on the Edit and then the View All buttons.
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Click on the Release button.
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The system shows a dump.
Cause
You are facing this dump because the posting period DD.MM.YYYY for the Credit Memo ABC is blocked.
Resolution
To resolve this issue, you can follow the option: Open relevant period in financial and post.
- Go to the General Ledger work center.
- Select the Companies sub-view under Master Data view.
- Select the relevant Company ID and choose Open and Close Period.
- Search for the accounting period relevant for date DD/MM/YYYY. Here you can see that the Period Status of this period is Blocked.
- Now select the period and choose Open Periods.
- Choose Save button.
You are able to proceed with the Credit Memo without dump.
Keywords
Dump; Credit Memo; , KBA , SRD-CRM-INV , Customer Invoicing , How To
Product
SAP Business ByDesign all versions