SAP Knowledge Base Article - Public

2623936 - Is it possible to remove pending items from the ToDo title - Recruiting Management

Symptom

This article will provide information on the control we have over the following RCM pending items that may be displayed under a user To-Do list:

  • Pending Job Requisition Approval
  • Pending Offer Approval
  • Pending Job Interview Assessments

Environment

SAP SuccessFactors Recruiting Management

Resolution

It is not possible to remove these pending items from a user To-Do list, or to hide them through an Admin Center> Manage Home Page setting. The only way to have these items removed from the pending list is actually working on what is pending.

Pending Job Interview Assessments will appear in a users To Do Tile list until the candidate in question is moved to a disqualification/withdrawn status or else the job requisition in question is closed.

There are also a few known behaviours where the To-Do tile may not work as expected with pending offer approvals. We have the following articles created to discuss this matter.

  • Missing Offer Approval tasks under the new Recruiting Approvals To-Do tile - 2437582
  • Rejected job offers are displayed in the To-do list - 2599019
  • Overdue offer approvals showing in to-do list - 2302933

If steps in KBA 2302933 - Overdue offer approvals showing in to do list - Recruiting Management have been followed and the tasks remain then a case can be created with Support to remove these.

Note: The Provide Interview Feedback To-Do tile will only be removed once the user has given an overall rating (Thumb Up/Thumb Down) for the candidate in Interview Central, then clicked I'm Done (tapped on Submit via the mobile application). Once an overall rating has been given the interview feedback to-do tile will be removed from the home page.

Once the Interview has been scheduled, the Pending Interview Feedback to-do tile will appear immediately for the relevant Interviewers, on their Homepage.

Keywords

To Do Tile, job requisition, thumb up, thumb down, rating , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions