SAP Knowledge Base Article - Public

2624014 - Error for duplicate record when performing Record Learning Multiple


Admin is trying to Record Learning for multiple user but gets an error informing that there is a user who already has the learning record and will not proceed.


SAP SuccessFactors Learning Management Systems (LMS)

Reproducing the Issue

  1. Go to Users > Tools > Record Learning - Multiple;
  2. Add the item and users;
  3. Click next
  4. Provide the date, completion and grade;
  5. Apply the changes and click next;
  6. Review and submit


This has been resolved on 1708, the admin will still get a warning informing which user(s) already has the learning record and will created the record for the other users on the list.


LMS, SAP, Record Learning, Record learning Multiple, duplicate record , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem


SAP SuccessFactors Learning 1608