SAP Knowledge Base Article - Preview

2624096 - Private Messages From Facebook Not Visible In C4C

Symptom

When a user sends a direct private message to the facebook page it doesn't arrive in the Cloud For Customer Solution.


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Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Facebook channel , KBA , facebook , message , LOD-CRM-SC-SM , Social Media , Problem

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