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SAP Knowledge Base Article - PreviewSymptom
Multiple group templates are available in SAP Jam, but when creating a group from an object (for example, an Account) in SAP Cloud for Customer (C4C), only one group template is available for selection.
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Environment
SAP Cloud for Customer core applications
Product
SAP Cloud for Customer core applications 1.0
Keywords
Group Template, Customers, Account, Object, Jam, Ticket , KBA , LOD-CRM-ACC , Account , Problem
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