SAP Knowledge Base Article - Public

2624243 - Division and Department are Repeated in Manage Data and Company Structure Overview

Symptom

  • Duplicate Divisions are showing in Manage Data or Company Structure Overview
  • Duplicate Departments are showing in Manage Data or Company Structure Overview

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • Employee Central – Company Structure Overview
  • Employee Central – Manage Data

Reproducing the Issue

In Manage Data:

  1. Navigate to Manage Data;
  2. Select Division from the first dropdown box;
  3. Select the second dropdown box;
  4. Duplicates appear.

In Company Structure Overview:

  1. Navigate to Company Structure Overview;
  2. Select a Company Structure;
  3. Select ‘Division’ from the dropdown;
  4. Duplicates appear.

Cause

When fetching the records, the optimized single query approach is being used (which is causing duplicate results).

Resolution

 In Manage Data, please create an Object Configuration for the duplicated objects (Division & Department) and set disableOptimizeAutoCompleteQuery to 'Yes'.

Object Configuration.png

This means that there will be two queries (one for count, another for fetching actual distinct records) for autocomplete search instead of optimized single query approach.

Keywords

duplicate, repeat, repeated, manage data, company structure overview, XAF-22053, Object Configeration, Division, Department, CSO , KBA , LOD-SF-EC-CSO , Company Structure Overview , Known Error

Product

SAP SuccessFactors Employee Central all versions