SAP Knowledge Base Article - Preview

2624458 - Sales Order with Batch / Serial number item remains open when paid in Customer Checkout


You have created a Sales Order containing an item managed by serial or batch numbers in SAP Business One. You are fetching this Sales Order in Customer Checkout and assign the serial or batch number to the item. You then pay it in full and post the receipt. The receipt generates an AR Invoice in SAP Business One. The AR Invoice has no base document i.e. it has no relation to the Sales Order. When you check the Sales Order you find it is still in status Open.



  • SAP Customer Checkout
  • SAP Business One


SAP Customer Checkout all versions


Message in German: Die Referenz zum Kundenauftrag wird für Artikel, die eine Serien- oder Chargennummer erfordern, entfernt Message in French: La référence à la commande est supprimée pour les articles qui nécessitent un numéro de série ou de lot , KBA , IS-SE-CCO , Customer Checkout , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.