Symptom
Getting the message "The Document attachment feature is disabled" when canddiates upload their resume
Environment
SuccessFactors Recruiting Management
Reproducing the Issue
1. Candidates create their proifle
2. Canddiates upload/attach their resume
3. Candidates will recieve the message "The Document attachment feature is disabled"
Cause
The "Enable the Attachment Manager" feature is not checked in Provisioning
Resolution
Check the "Enable the Attachment Manager" feature in Provisioning (Company Settings -> "Enable the Attachment Manager"
Keywords
- Resume upload - Candidate resume - Attachment Manager , KBA , LOD-SF-RCM-CAP , Candidate Profiles , How To
Product
SAP SuccessFactors Recruiting 1711